Professional Experience
A timeline of strategic leadership, commercial growth, and technical delivery.
Freelance Marketing & Web Consultant
Providing website development, CRM implementation and marketing automation services for SMEs.
Marketing Business Partner
Strategic marketing partner for the Metals & Minerals division of a global testing leader.
Brand Manager - UKNNL
Leading brand development and digital transformation for a national research organisation.
Marketing Manager - KRSS
Driving marketing strategy, ecommerce growth, and CRM implementation for a scientific supplier.
Digital Transformation - Algeos
Leading digital transformation projects including Magento ecommerce and SAP integration.
Digital Sales Manager - PhD Nutrition
Managing B2C ecommerce sales and digital performance for a global sports nutrition brand.
Social Media Management
Managing global social media channels for an international personal training brand.
Customer Service Leadership
Leading a team of advisors in a high-volume customer service environment.
Flowers by Rachel
Modern e-commerce platform for a boutique florist with custom order workflows.
MSB Plastering
A high-performance lead generation website for a local trades business.
Lead Gen Automation Workflow
AI-powered lead generation system using n8n and Google Maps.
Zoho CRM Integration
Complex CRM integration connecting TrustID and Octopaye for compliance.